Returns & Exchanges
At Clarity Clinical Skincare, we stand behind the efficacy of our formulas and want you to be completely satisfied with your results. If a product isn't the right fit for your skin, we offer a 30-day return window for a full refund or exchange.
Initiate Your Return
Contact our clinical support team at support@clarityclinical.com with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring the product is at least 50% full to qualify for a clinical satisfaction guarantee.
Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our laboratory team inspects the return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing